Return Policy

At Girlstyle, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below for detailed information about returns, exchanges, and refunds.

1. Return Eligibility

To be eligible for a return, items must meet the following conditions:

• The item must be unused, unworn, and in original condition.
• All original tags must be attached.
• The return request must be made within 14 days of delivery.
• Proof of purchase (order confirmation email or receipt) is required.

Items that show signs of wear, damage, alteration, or misuse may not qualify for a refund.

2. Non-Returnable Items

Certain items are non-refundable and cannot be returned, including:

• Final sale or clearance items
• Gift cards
• Personalized or custom-made products
• Items returned beyond the eligible return period

3. Return Process

To initiate a return, please contact us via email with your order number and reason for return. Once your request is reviewed and approved, we will provide return instructions.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, refunds will be processed to the original payment method.
• Please allow 5–10 business days for the refund to reflect in your account.
• Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for assistance.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Include photos of the product and packaging so we can resolve the issue quickly.

7. Late or Missing Refunds

If you have not received your refund:

• Check your bank account again.
• Contact your credit card company — it may take some time before your refund is officially posted.
• Contact your bank for further processing details.

If you have done all of the above and still have not received your refund, please contact us.

8. Contact Us

Company: Girlstyle
Email: support@girlstyle.design
Address: 2701 FIRESTONE BLVD STE A, SOUTH GATE, CA 90280, UNITED STATES